I then told it to use the Microsoft basic driver rather than the Iris Xe driver and everything worked perfectly. I've installed on the latest version of the driver from the intel site version 27.20.100.9168 and the issue persisted. That wasn't very useable though especailly when working with menus as if you click file and then go to resize the window it closes the menu as a result. If I were to the re-size the window it would force a redraw and I'd see the result of my interaction. What would happen is the I'd click something and the window wouldn't redraw to reflect the change. At part of my groups IT team and one of the first people to be issued the new model from our main laptop supplier which comes with an 11th Gen Intel CPU I've installed on a range of programs that are frequently used in the organisation and the softphone was the only thing to have any issues. This is the only application that has had any issues at all. Dealing with requests by phone is a key part of my job so I need this to work. For the most part it all works great but one of the programs I need to use for work it the Mitel MiCollab soft phone. I've recently got a laptop with an Intel i7-1185G7 CPU in it.
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